Privacy Statement (EU)

This privacy statement was last updated on July 22, 2026, and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we collect from you through https://cantinaurbana.it. We recommend that you read this statement carefully. We process your data in compliance with privacy laws. This means, among other things, that:

• We clearly explain why we process personal data. We do this through this privacy statement;
• We aim to limit the collection of personal data to only the personal data required for legitimate purposes;
• First, we ask for your explicit consent to process your personal data in cases where your consent is required;
• We take appropriate security measures to protect your personal data, and we require the same of third parties who process personal data on our behalf;
• We respect your right to access your personal data or to have it corrected or deleted, upon your request.

If you have any questions or would like to know exactly what data we store, please contact us.

1. Purpose, Data, and Retention Period

We may collect or receive personal information for a variety of purposes related to our business operations, which may include the following: (click to expand)

1.1 Contact - By phone, mail, email, and/or web forms

For this purpose, we use the following data:

• Account name or alias
• First and last name
• A home address or a different physical address, including the via name via city
• An email address
• A phone number

The legal basis on which we process data is:

Subject to consent.

Shelf Life

We retain this data until the end of the service.

1.2 Payments

For this purpose, we use the following data:

• First and last name
• Account name or alias
• A home address or a different physical address, including the via name via city
• An email address
• A phone number
• IP Address

The legal basis on which we process data is:

Subject to consent.

Shelf Life

We retain this data until the end of the service.

1.3 Account Registration

For this purpose, we use the following data:

• First and last name
• Account name or alias
• A home address or a different physical address, including the via name via city
• An email address
• A phone number

The legal basis on which we process data is:

Subject to consent.

Shelf Life

We retain this data until the end of the service.

1.4 Newsletter

For this purpose, we use the following data:

• An email address
• First and last name

The legal basis on which we process data is:

Subject to consent.

Shelf Life

We retain this data until the end of the service.

1.5 To support services or products that a customer wants or has purchased

For this purpose, we use the following data:

• First and last name
• An email address
• A phone number

The legal basis on which we process data is:

Subject to consent.

Shelf Life

We retain this data until the end of the service.

2. Sharing with Other Parties

We share or disclose this data to data processors solely for the following reasons:

3. Cookies

Our website uses cookies. For more information about cookies, please see our Cookie Policy. 

4. Outreach Practices

We disclose personal information if required to do so by law or by a court order, in response to a request from a law enforcement authority, to the extent permitted by other provisions of law, to provide information, or in connection with an investigation into a matter relating to public safety.

If our website or organization is acquired, sold, or involved in a merger or acquisition, your data may be disclosed to our advisors and any potential buyers, and will be transferred to the new owners.

We have entered into a data processing agreement with Google.

5. Safety

We are committed to the security of your personal data. We take appropriate security measures to prevent misuse and unauthorized access to your personal data. This ensures that only those who need to have access to your data, that access to the data is secure, and that our security measures are regularly reviewed.

6. Third-Party Websites

This privacy statement does not apply to third-party websites linked from our website. We cannot guarantee that these third parties will handle your personal data in a reliable and secure manner. We recommend that you read the privacy statements of these websites before using them.

7. Amendments to This Privacy Statement

We reserve the right to make changes to this privacy statement. We recommend that you review this privacy statement regularly to stay informed of any changes. In addition, we will actively notify you whenever possible.

8. Accessing and Modifying Your Data

If you have any questions or would like to know exactly what personal data we have about you, please contact us. You can reach us using the contact information below. You have the following rights:

• You have the right to know when your personal data is required, what happens to it, and how long it will be retained.
• Right of Access: You have the right to access your personal data that we hold.
• Right to rectification: You have the right to supplement, correct, delete, or block your personal data at any time.
• If you have any questions or concerns regarding the website's accessibility, please don't hesitate to contact us.
• Right to data portability: You have the right to request all of your data from the data controller and to transfer all of it to another data controller.
• Right to Object: You have the right to object to the processing of your data. We will respect this choice, unless there are valid grounds for the processing.

Be sure to always clearly identify yourself so that you can be certain you aren't deleting or modifying the information of the wrong person.

9. Filing a Complaint

If you are not satisfied with how we handle your personal data, you have the right to file a complaint with the Data Protection Authority.

10. Contact Information

CANTINA URBANA
VIA ASCANIO SFORZA - 20141 - MILANO MI)
Italy
Website: https://cantinaurbana.it
Email: info@ex.comcantinaurbana.it
Phone number: info@cantinaurbana.it

11. Data Request

For the most common requests, we offer the option to use our data request form

Name

Name

Email

Submit a request to access the data we process about you.

Submit a request to have data deleted if it is no longer relevant.

Submit a request to receive an export file containing the data we process about you.